isochem BDP client import export logistics image

ISOCHEM

Importing export expertise, Outsourcing accountability, In-sourcing trust

A subsidiary of France’s ISOCHEM, Groupe SNPE, the fine chemicals company produces intermediates for the pharmaceutical, agrochemical and specialty chemical markets. It also makes key products for the space industry – for launch vehicles, including Ariane rockets and satellites.

Challenge:

ISOCHEM North America had focused exclusively on imports until a few years ago when the company was faced with handling export products from the company’s US manufacturing sites to overseas locations. ISOCHEM North America wanted to ensure both import and export processes were lean and efficient.

Solution:

To make that happen, the chemical company turned to trust partner BDP, their import specialist.

“Because we had no experience handling exports, we looked to BDP to help us,” says ISOCHEM’s manager, who oversees logistics and customer service for North America. “BDP handled everything: in addition to transportation management, they took care of all of our documentation – dock receipts, letters of credit, export permits, even invoices and insurance. They were a critical part of our exports team.”

The emphasis at ISOCHEM is to work smart and work lean. That means relying on outside resources to keep costs down and productivity high. “By outsourcing and using BDP’s services, we were able to take on the expanded responsibilities and continue managing our other business, without having to add any staff.”

Because nearly all of the materials ISOCHEM utilizes are classified as hazardous, and since September 11, 2001, trade regulations have become stricter and require more coordination with Homeland Security and other government agencies. BDP’s 35-year reputation of deep expertise in the handling of HazMats combined with the full service of regulatory compliance capabilities, allows ISOCHEM to stay confident that their shipments are taken care of.

“It’s basically a one-stop shop for us,” adds ISOCHEM’s manager. “And that’s what we like about our relationship with BDP. It helps us manage our costs better, it’s convenient, and there is no need for us to coordinate the activities of multiple resources. BDP does it all.”