What is BDPCustomer.com?
BDPCustomer.com is a new web-based internet service tool that brings together relevant customer transportation/logistics performance information along with online capabilities in a single, easy-to-use interactive web portal for BDP International and BDP Transport customers. BDPCustomer.com represents the first release for our new web-based business process and information technology (IT) initiative, BDPXpedion.

How do I get a BDPCustomer.com username and password?
You can request an account by clicking on Request Account, and fill out the short request form. Because of the confidential nature of information inside BDPCustomer.com, all requests for access go through an account approval process to ensure data security.  

Why should I use BDPCustomer.com?
Because it has compelling content and function and it's easy to use. BDPCustomer.com streamlines import and export processes--delivering a "one-stop shop" and single-sign on venue for information that's relevant, timely and worth your while.

What online services are available with BDPCustomer.com?
BDPCustomer.com provides you with easy internet access to:

	My BDP & Personalization Shortcuts Content (My Links)
	Online transportation booking requests and rate requests
	BDPTrax: Expanded and enhanced track-and-trace capabilities
	BDPDox: Online document visibility and tracking
	BDPData: Global data warehouse analytics and reporting
	BDPCustomerCorrect: On-line corrective action/customer service
	Relevant industry content
	RIQ: global inquiry for air and sea transportation rates
	Links Library(over 500!)
	Knowledge Central (K-Central)
	International Time and Weather
	World Atlas
	Relevant BDP-specific content BDP International and BDP Transport Contacts Global Network Contacts BDP Alerts

Does BDPCustomer.com cost anything to use?
At the current time, during its introductory period, BDPCustomer.com will be available to customers at no cost. Future pricing models are being considered at this time.

What kind of security is in place for BDPCustomer.com?
BDPCustomer.com is very secure. In areas of the portal where company-specific data resides, customers have access only to their own business data. Customers cannot see any company-specific data other than their own. Because of the sensitive nature of the financial information contained within BDPData, access to BDPData is granted to customer representatives only with permission of that customers' management. SSL and digital certificates are used to ensure the security of all business data within BDPData.

What if my BDPCustomer.com username and/or password do not work?
Contact Web Support by phoning 215.629.8999 or by e-mailing websupport@bdpnet.com.

How can I contact Web Support for help with registration, login and any other technical questions?
Contact Web Support by phoning 215.629.8999 or by e-mailing websupport@bdpnet.com.

What hardware and software do I need to use BDPCustomer.com?
A PC is required, as well as internet access from that PC. Internet Explorer V5.5 through V6.0 is required as your internet browser. In addition, BDPData requires the following hardware:

	Processor Pentium
	Memory 32mb
	Disk Storage 50mb free space on C:\ drive
	Operating System Windows 95, 98, NT or 2000