The extended value of information is a concept we’ve embraced at BDP since the company’s earliest days. It is one of the principles upon which founder and chairman Richard J. Bolte, Sr. built our company. BDP has invested more than $60 million in systems infrastructure and web customer service applications as a complement to our core logistics services

We also understand that technology alone isn’t enough. True power over international processes means putting the best tools into the hands of the best people. Experienced BDP personnel evaluating, interpreting and turning data into shared knowledge. Enabling customers to make decisions faster and closer to the marketplace.

Today, we continue that tradition, giving customers and trade partners the vision and velocity they demand, to resolve variances, track and trace shipments in a true global environment, transact shipping documentation and make flexible supply chain decisions.

At the heart of the system is BDP Xpedion®, a unified operating infrastructure platform.  From the Xpedion environment, BDP customers are able to access a full suite of web-based tools through BDPCustomer.com — a “one-stop shop” portal that provides easy online access to a variety of business applications including:

	BDPTrax— which enables customers to access robust track and trace capabilities
	BDPDox— providing online, electronic documentation for international trade
	BDPData— our comprehensive data warehouse for various trend information and metrics (customer service metrics, service provider and carrier metrics, etc.)
	BDPCustomerCorrect — our corrective action tool for service anomalies
	Global Rate Inquiry (RIQ) — our global multi-modal (ocean, air, inland) rate inquiry tool