By Paul Page
Source: Traffic Word
September 3, 2007
When Horizon Lines last month carved
out its nascent logistics operation into a separate business division,
the ocean container line set sail into waters that are increasingly
popular, and potentially turbulent.
Charlotte, N.C.-based Horizon became the latest freight transport
carrier to cross the line from asset-based business to a nonasset-based
operation, a boundary once clearly defined but now one that can
be hard to navigate in a world of partnerships, logistics outsourcing
and new carrier services that have been bending business models.
Logistics operations within companies such as UPS, truckload carrier
Schneider National and others have become billion-dollar businesses
in their own right. And the maritime world, with container
lines operating in the midst of the globalization trends that
have extended shipper supply chains and raised the profile of
logistics services, has seen carriers such as APL, Maersk and
NYK Line expand large-scale logistics businesses around the globe.
But those divisions also have raised critical questions for carriers
about their relationships with independent logistics companies
that compete for shipper business - not to mention space on containerships
- with those same logistics units. And more voices in the
freight transport world are arguing that logistics and basic transportation
operations are distinctive disciplines that may operate best under
entirely separate corporate umbrellas.
Global air express operator TNT, for instance, decided it was
no longer enough to keep its large TNT Logistics as a separate
division and carved the business up for sale.
With its focus on U.S.-based ocean business, Horizon says it's
seeing many of the globalization trends in larger international
shipping and that its business boundaries are as clear as the
business opportunities as it looks at a new market.
"What we are trying to do here is to continue to have a company
that is totally focused on its core business - liner transportation
- and on the other side we want to build a very scalable logistics
model," said Brian Taylor, President of the new Horizon Logistics
operation.
"It's a complementary piece of business with what the liner
company does. We hear from many large companies who are looking
for solutions from us beyond the Jones Act transport business,
solutions that require an innovative approach and a comprehensive
look at where they may have pain points in the supply chain,"
he said. "At the same time, there are many customers
who are not doing business at Horizon and they may have many of
the same pain points."
The lines between business models in the transport world are growing
murkier, say experts, as shippers look for new markets and new
sources for materials.
The result is that shippers with more extended supply chains are
increasingly used to logistics and transportation that bend traditional
models. In fact, many come to expect it as they seek seamless
distribution and what might be called logistics simplification.
As trade barriers are falling, the lines between business
segments in transportation have fallen right along with them.
"Globalization is one of those overused terms, but it is
a fact of life and it means you have to support a location with
different languages and be able to operate across business units
and across time zones," said John Murphy, Senior Director
of Logistics and Transportation at software giant Oracle. "Globalization
adds complexity."
Global shippers, say many transport executives, demand global
strategies that blend the flexibility and innovation of nonasset-based
contract logistics players with the reliability and sharp execution
of asset-based carriers.
Some logistics operators disagree, however.
Ocean carriers "provide a fundamental service of basic ocean
transport," said Tom Keene, Vice President of BDP Transport.
"Where the fit is going forward is the question, what is
the role of the logistics business and how does that affect their
container line business?"
Logistics divisions, says Keene, "are another sales channel,
really. What we expect first and foremost is effective transportation
service. As far as BDP is concerned, we look to the carriers
to provide basic, core services. Any other services are
provided by us. Where you are looking at partnership it
may be in a particular service like priority stowage."
Dealing with a transportation company that offers competitive
logistics can create a conflict, says Keene, "no doubt."
"Do you look at them more as a vendor-partner or as a competitor?
It can be a bit of a gray area sometimes. But the
ocean carriers haven''t been able to fully mirror a 4PL or 3PL's
services. Carriers today have enough challenges executing
on their core services. Why do they want to then get into
logistics?
"Where we are really overmatched today is in basic ocean
transport needs. There has been a huge deterioration in
services," said Keene.
Horizon has been expanding its services and its reach since an
initial public offering a couple of years ago.
The carrier created its logistics division in early August as
part of a larger restructuring and said it was moving in response
to growing business managing inland transport and distribution
for customers that use its offshore liner services.
The line between logistics and maritime transport for Horizon
includes a clear geographic boundary. Horizon Lines operates
its liner business to domestic offshore markets and won't compete
for logistics services in that area. The logistics, however,
can include management of goods in the Lower 48 states.
"We do have customers who value their relationship with Horizon
Lines as an ocean liner company," said Taylor, whose experience
includes work as an executive at Buyer's Consolidators, a division
of Sea-Land. "We've had customers come to us with domestic
logistics needs, customers who want us to be a player in this
field and provide them a solution.
"It could be a very comprehensive transportation management
program, (such as) a large construction (firm) that may need a
large number of materials delivered to a job site. It could
be a customer that has a challenge delivering product to a multitude
of retail receiving centers, and deconsolidating and engineering
the deliveries out to stores at the proper time."
Taylor has experience in running a separate logistics unit within
a larger liner business as an executive at Buyer's Consolidators.
Horizon boosted its logistics capabilities with the recent buyup
of Aero Logistics, which brings the staff count at Horizon Logistics
to about 100, with the potential to grow as the business expands.
The company made its first move to bolster the business within
two weeks of creating the logistics division by buying California-based
Aero Logistics, a third-party logistics operator that specializes
in the customized handling of goods.
"We believe we can build up fairly substantial line of business
and not have to buy a lot of assets. We will partner with other
companies where we think that will help us," said Taylor.
Partnerships, in fact, are growing as ocean carriers seek to expand
their basic role as the transportation link in the supply chain
by partnering with other operators.
The combined Ocean Guaranteed service offered in concert by liner
company APL and trucker Con-way Freight, for instance, is on the
surface a basic agreement on space, but it also allows each carrier
to reach deeper into distribution channels at either end of the
supply chain. Some logistics companies would like to see
more such tie-ups.
"We don't have to market capacity and we believe we can be
better partners with carriers when we don't have ownership of
capacity," said Monika Ribar, President and CEO of Switzerland-based
forwarder Panalpina. "A logistics concept is not based on
just bringing some cargo from A to B. It requires work on the
process side and the technology side."
Joint marketing may have potential, but that doesn't appear to
be getting more popular very fast, says BDP's Keene.
"I don't think joint sales is there quite yet," said
Keene. "There is still a church-state mindset -- things are
pretty separate. I'm signing service contracts, so they
know in that particular area I'm good for a couple of hundred
boxes. There is another level you can go to. And that
would have to be built on trust, on shared marketing strategies.
"We would certainly like to engage in a deeper level of partnership
and have conversations with carriers who are eager to expand our
relationship. Right now, it's still somewhat vendor-customer.
I would hope that one day we do move forward and go much deeper
in partnering with carriers."
In the meantime, however, he said carriers must prove that cooperation
and competition can exist side by side.
"We do business with carriers that have logistics companies
in-house," Keene said. But, "on the whole, we
tend to partner up with carriers that share our core values.
"The role we play is that we can come to the shipper from
very disparate nodes in the supply chain. We may serve clients
with warehousing and then bring in a carrier, or we may work through
the client's warehouse and then work directly with the consignee.
It really comes down to the specific solution that a shipper needs.
It may include managing data and matching it to the flow of goods
and then bringing in the transportation component with a high
degree of objectivity."
Horizon, meantime, doesn't believe its own move into logistics
should cause any conflicts.
"It is certainly not out of the realm that some companies
may now view us as a competitor. But that is not a business
(model) we intend to pursue. We do not intend to get involved
in consolidation and forwarding. We're not competing with
our customers," said Taylor.
He said Horizon will work at least partly through partnerships
with trucking companies, warehouse operators, air freight companies
and other specialists to get jobs done.
And he doesn't rule out more acquisitions.
"We have obviously had numerous investment bankers approach
us about logistics companies," he said. "This
is a very active space in terms of companies being bought and
sold. I believe we see this as a business we want to be in and
which our customers want us to be in. There are opportunities
for us to grow this and our intention is to grow it into a very
profitable line of business."



