A global brand with a golden reputation for providing some of the world’s premier chocolates and candy treats, The HERSHEY Company had big plans for its Malaysia operations.
Required to export its good to 27 markets and to double 2017 delivery quantities, HERSHEY Malaysia recognized a significant upgrade to its current processes was needed. Shipping to multiple international markets and managing numerous streams of inventory requires total visibility.
After issuing an RFQ for a logistics partner with an extensive global network, an ability to provide a thorough and detailed knowledge of reliable carriers, expertise in the intricacies of international shipping and full visibility into real-time updates on the delivery status via BDP Smart Suite®, HERSHEY’s selected BDP International.
“The HERSHEY Company is rooted in values and we are committed to delivering superior products to our customers,” said Dionella Diosa Bautista, Senior Manager Planning & Logistics, HERSHEY Malaysia. “Therefore, we wanted a partner who adhered to these same standards. For us, BDP International’s culture stood out — their commitment to service excellence and to ethical business practices stood out from the rest.”
Overall, BDP provides HERSHEY with these services:
Import/Export Customs brokerage
Import (Air and Ocean)
Trucking and Haulage services
To read the full transcript of the HERSHEY's Malaysia case study, click here.