How BDP improved Shell’s customs clearance times

oil and gas drilling rigs in the sunset

When you employ 90,000 employees in more than 70 countries and territories throughout the world, chances are your oil & gas products make a large impact on millions and millions of lives.

That’s Shell, a global group of energy and petrochemical companies tasked with meeting Earth’s growing demand for energy on a daily basis. Shell Indonesia is a part of that daily operation, importing and exporting goods to keep business running on time and smoothly.

But, that team needed help from a company with a deep understanding of regulatory compliance — both on a global and local scale. A team that could say, trim the lead time for customs clearance from 12 days to three days on average, with high levels of accuracy. That team was BDP Indonesia, who accepted this challenge head-on and formed a dedicated team of customs clearance experts to handle Shell’s business.

The team has an established relationship with Indonesian Customs, which allows them to stay ahead of daily customs business. They analyze and audit Shell’s documentation, verifying the information is compliant with country requirements to ensure timely customs clearance solutions. All told, BDP Indonesia’s in-house customs brokerage team is handling more than 1,000 customs entries on a monthly basis.

“We are proud to partner with BDP, the recipient of Operational Excellence Award at Shell Supplier Day 2017. Shell requires that our partners and vendors are held to the highest standards of excellence so that we, in turn, can provide this level of service to our customers."

- Rachmad Imawan, Procurement Manager Logistics of PT Shell Indonesia

By handling each customs case with great care and efficiency, BDP Indonesia provides Shell with a head start on clearances. And by being quick and accurate, BDP allows Shell to focus on its core business. 

To read the full case study on Shell Chemical, Indonesia, click here

BDP Indonesia - Shell Supplier Day 2017
BDP Indonesia recognized for Operational Excellence at Shell's 2017 Supplier Day