The last two years have brought about a unique array of challenges and driving factors that affect our day-to-day business operations. Today’s global environment demands that we, as a logistics provider, adapt to the specific needs of our customers to fulfill their expectations. Something that was valid yesterday may no longer be valid, and therefore we as a service provider must change with the environment in order to remain competitive in the market.
We face daily risks that have a direct and negative impact on our business operations such as global insecurity; cybersecurity threats, natural disasters, the refugee crisis in Europe; political populism; terrorism; and increasing ethnic & territorial conflicts: Ukraine, Middle East, and Asia. Additionally, we have the uncertainty surrounding BREXIT, changing trade regulations, and ocean carrier mergers. It’s the responsibility of logistics providers to ensure there are no disruptions to our customers’ supply chains.
BDP considers the following drivers as a top priority to become market disruptors in our industry, and thus, we are ensuring to take action upfront to avoid any potential risks or issues for our customers:
Flexibility: Meeting consumer’s requirements at multiple locations with multiple transport modes at different times requires a flexible supply chain that can adapt easily to unexpected changes and circumstances. Last mile delivery is still a challenge for many retail companies. For more than 10 years, BDP Spain supports our retail customers with 24/7 express and white glove deliveries in the last mile. Some resources that we utilize for these last-mile deliveries include stair climbers, crane trucks, and GPS hard body tail lift vehicles or getting the city authorization to deliver in some public locations.
Continuity: To be able to secure speed to market and to reduce the risk of delays, alternative transport modes and routes are required to support the continuing trend of outsourcing of logistics services. 2017 was a difficult year in Europe, with difficulty securing vessel spaces and strikes in South Europe ports adding complications to business. We responded to the challenge by offering intermodal transport (facilitated by BDP France) to exceed our customers’ expectations by moving their containers from China by train.
Globalization: International, mature and emerging markets have become a part of the overall business growth strategy for many companies. Going ‘international’ has become the standard and logistics solution providers need to enable that trend to come out ahead. A diverse, global, business network will allow companies to be agile, responsive, flexible, and efficient, with alignment among all stakeholders being critical. For BDP, the support of our overseas offices is crucial for our continued growth in South Europe. The operational and sales joint efforts with our offices in Turkey, US, China, Colombia, Australia or Morocco, to name a few, bring us a considerable amount of new business, leverage, and background that make us stronger when we approach a new project with customers.
Information technology: The growing complexity of supply chains requires increasingly advanced information technology solutions, like connectivity with customer and carriers, digitalization, and automation to provide clarity throughout the process. By implementing Document Management Systems in South Europe, we increase our team productivity, minimize human error, and allow our team to bring the value that our customer is seeking.
End-to-end visibility in the supply chain: Improving visibility within the walls of an enterprise and across its end-to-end supply chain is a top priority for 85 percent of global supply chain executives. Track and trace is becoming a commodity, and customers expect that their vendors provide them a clear scope of their operations including full visibility in their processes. BDP Italy provides a door-to-door cool chain airfreight service for the Pharma industry that includes an end-to-end visibility and traceability regarding the temperature of the product during the door-to-door transportation. The team in Italy even hosted an event for our customers where they simulated the trip of a refrigerated container!
Artificial Intelligence (AI) and Blockchain: These topics are no doubt, at the forefront of discussions across all industries. AI will bring a huge added value to supply chain and logistics operations, including cost savings (through reduced redundancies and risk mitigation), and companies will enjoy faster deliveries through more optimized routes. Logistics providers will have stronger customer service teams in front of their customers. A disruption is coming to the industry in the form of blockchain technology, which promises to deliver a cheaper and more efficient system of managing logistics. BDP International has employed facets of blockchain technology for over a decade, offering total end-to-end visibility and paperless documentation through BDP Smart Suite® technology.
Compliance: Anti-bribery and corruption and new legislation are having an increasing impact on supply chains.
We are proud to say that our teams are trained in strict accordance with our Corporate Policy and Values. Ethics matter, period.
Sustainability: Shippers will find themselves under the critical eye of government policies and customer pressure to have sustainability policies in place. BDP International has a team dedicated to our sustainability initiatives, and we have been recognized with industry accolades for our sustainability efforts.
It’s safe to say that today’s world brings about a new set of challenges almost every day. BDP International in South Europe (and everywhere!) is fully ready and capable to meet not only the demands of this ever-changing global industry but also to exceed the expectations of our esteemed customers.